Order tracking

Where's my order?

Paste your tracking number and see where your order is right now.

Where do I find it? In the email “Your order is on the way”. Tracking numbers are emailed 1–3 business days after you order.

Tracking can pause for a few days while your package flies to the US. That's normal, it will update again once it's handed to USPS.

What happens after you order

  1. Day 0Order confirmed

    You get a confirmation email right away.

  2. 1–3 business daysPacked and shipped

    We email your tracking number as soon as it ships.

  3. In transitOn its way to the US

    Updates can pause for a few days while it travels. Totally normal.

  4. 9–13 business daysDelivered to your door

    USPS or your local carrier brings it to your door.

Still can't find your order? Email support@kuvelto.com with your order number and a real person will help.